What Data Do We Collect?

• Personal Identification Information - Name, Company Name, Address, Email, Phone Number

• Credit/Debit Card Information

• IP Address and Device Information when making payments

• Device Information when browsing our site

How Do We Collect Data?

• Fill in one of our enquiry forms

• You pay for a service

• When browsing our website in the form of cookies when you use and view our website

• When you send us an email

• When you call us

• When you submit content to us for a service you have purchased

How Will We Use Your Data?

• To respond to your enquiries

• To process any payments that you may make

• We may also send your data to credit referencing agencies when you make a payment as a fraud prevention method

• To render any services that you have purchased

How Do We Store Your Data?

• Our email provider is Gmail where all email content is stored

• Any information that you have provided for payment purposes will be store and managed in Stripe, this includes your credit/debit card information (if you choose to store your card with us), billing address, IP address and device information

• Your purchase history, login information, email address, password, billing address, IP address, marketing preferances & any other data provided whilst using our website will be stored and managed in Squarespace

• Purchase information will also be stored in FreeAgent

• Any content that you provide to us with regards to a service that you have purchased will be stored on DropBox

• Form data is handled by Squarespace and Google Forms, submissions are stored in Gmail, Google Forms and/or Google Drive

• Analytical data is store in both Squarespace and Google Analytics, this data is anonymised

• Your IP address will be recorded in CookieYes to log your cookie conscent preferances

Unless you have proceeded with a sale all data will be automatically deleted after 6 months. If you have purchased a service from us then all data will be deleted after 6 years. All data will be kept where required by law.

Marketing

We will not send you any marketing materials unless you expressly agree to receive such materials.

What Are My Data Protection Rights?

• You have the right to request copies of any personal data that we may hold

• You have the right to correct any information that you believe is incorrect or incomplete

• You have the right to request that we delete all of your personal data under certain conditions

• You have the right to restrict how we process your personal data under certain conditions

• You have the right to object how we process your personal data

Under certain conditions

• You have the right to request that we transfer the personal data that we have collected from you to yourself or another organisation under certain conditions

If you would like to exercise any of these rights we have 1 month to get back to you. Please email info@alexmunrogriffiths.com with your request.

Transfers outside the European Economic Area

We rely upon a number of means to transfer personal information which is subject to the European General Data Protection Regulation (“GDPR”) in accordance with Chapter V of the GDPR. These include:

• Privacy Shield. We transfer, in accordance with Article 45 of the GDPR, personal information to companies that have certified their compliance with the EU-U.S. or Swiss-U.S. Privacy Shield Frameworks (each individually and jointly, the “Privacy Shield”).

• Standard data protection clauses. We may, in accordance with Article 46 of the GDPR, transfer personal information to recipients that have entered into the European Commission approved contract for the transfer of personal data outside the European Economic Area.

• Other means. We may, in accordance with Articles 45 and 46 of the GDPR, transfer personal information to recipients that are in a country the European Commission or a European data protection supervisory authority has confirmed, by decision, offers an adequate level of data protection, pursuant to an approved certification mechanism or code of conduct, together with binding enforcement commitments from the recipient to apply the appropriate safeguards, including as regards data subjects’ rights, or to processors which have committed to comply with binding corporate rules.

What Are Cookies?

Cookies are small text files placed on your computer to collect internet log information and visitor behaviour information. When you visit our site, we may collect information from you automatically through the use of cookies.

How Do We Use Cookies?

• To keep you signed in

• To remember your preferences

• To understand how you use our website

What Types of Cookies Do We Use?

• Essential Cookies - These cookies are essential for the running of our website.

• Functional Cookies - These cookies help us remember your preferences on our website. These may include first and third-party cookies.

• Analytics Cookies - Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

How To Managed Cookies

You can set your browser not to accept cookies however in doing so some parts of our website may not function correctly. 

Privacy Policy & Other Websites

Our websites may contain links to other websites. Our privacy policy is applicable to our website only, please read and retain copies of the privacy policy for other websites. We bear no responsibility for the accuracy, legality or content of the external site or for that of subsequent links.

Changes To Our Policy

We regularly review of privacy policy to make sure it is in line with current standards.

Contact Information

If you have any questions, please email info@alexmunrogriffiths.com